Shipping policy

Shipping & Return Policy – hoholine.store

1. Order Processing
All orders placed on hoholine.store are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.

2. Delivery Time
Once your order is shipped, the estimated delivery time is 7 business days, depending on your location and courier service availability. You will receive a shipping confirmation once your order has been dispatched.

3. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before completing your purchase.

4. Order Tracking
After your order is shipped, tracking details may be provided via email or SMS so you can track the delivery status.

5. Return Policy (5 Days Return)
We offer a 5-day return policy. If you are not satisfied with your purchase, you can request a return within 5 days of receiving the product.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• Proof of purchase or order confirmation is required.

6. Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons. These will be clearly mentioned on the product page if applicable.

7. Return Process
To start a return, please contact our support team with your order details. After approval, you will receive instructions on how to return the item.

8. Refunds
Once the returned product is received and inspected, we will notify you about the approval of your refund. Approved refunds will be processed to the original payment method within a few business days.

9. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery so we can resolve the issue quickly.

10. Contact Us
If you have any questions about shipping or returns, please contact us at:
Email: hoholinestore@gmail.com

Thank you for shopping with hoholine.store.